Kingdom Casino Tools for Responsible Play and Support

Tools to Help You Stay in Control

We give every account a set of controls to limit time and money spent, each one activated from the account settings and adjustable at any time to suit how you play.

• Cool-down: a pause of 1 to 48 hours; deposits and bets are blocked, but login and withdrawals stay available.
• Deposit limits: set for periods of 24 hours up to 1 week; can be lowered at any time but not raised until the period ends.
• Bet limits: the same 24-hour to 1-week periods, capping how much can be staked.
• Loss limits: cap the amount that can be lost within a chosen period.
• Session time limits: cap how long you stay logged in and playing.
• Transaction history: a full record of deposits, withdrawals and play, useful when reviewing spending alongside our deposit and withdrawal methods.

Account access itself is covered on signing in and account access, useful if a limit needs checking before it is changed, for example when a cool-down briefly affects what you can do while logged in.

Self-Assessment and External Help

Alongside the account tools above, we point players to independent resources for a wider check or support outside the site.

A short self-test of 5 questions is offered to help you reflect on your play, drawing on the self-assessment approach used by GamCare and Gamblers Anonymous. The result is a personal prompt, not a restriction, and it can be taken as often as you like before deciding whether to set a limit or step away. Play is restricted to those aged 18 or over, or higher where a player's own country requires it, and this age check sits alongside the tools above as a baseline safeguard.

Help organisations and blocking software

For support beyond the account, we reference Gamblers Anonymous, Gambling Therapy and GamCare, all of which offer independent advice and contact channels for gambling concerns. For players who want gambling blocked at device level rather than account level, we reference NetNanny, CyberPatrol, BetBlocker and GamBan, software that restricts access to gambling sites across a computer or phone.

Responsible Gambling Limits at a Glance

Each control runs for a fixed, short period or is permanent, and the two differ mainly in how quickly a decision can be reversed.

Self-exclusion is the only option here that cannot be reversed early once a request is confirmed by email.

How Self-Exclusion Works

Self-exclusion is requested by email only; chat requests are not processed. It runs for a minimum of 1 day or can be set indefinitely, and once confirmed it cannot be shortened. Players who want a longer, cross-site option can use the Curaçao eGaming self-exclusion form, which applies for a minimum of 6 months.

Because the cool-down and limit tools above allow login throughout, a short pause is usually the quicker route if the aim is a break rather than a full account closure; self-exclusion is the step for players who want deposits and bets stopped with no option to reverse the decision early.

Any question about how a limit or exclusion has been applied to an account can be raised through the channels described under raising a complaint and what happens next, and our full overview of what we offer covers these tools alongside payments, games and support more broadly across the site.